About

I am an assistant professor in the Information Systems and Operations Management (ISOM) area of the School of Management at George Mason University.

My research interests have developed through my experiences as a graduate student and professor in information systems and as a consultant and research staff member at leading technology corporations. I am specifically interested in the impacts of new information technologies on markets and consumers and the dynamics of technology evolution.

Education

• Ph.D. – Information Systems, Carlson School of Management, University of Minnesota (2008 )
• M.S. – Mechanical Engineering (Minor Industrial Engineering), University of Minnesota (2004)
• B.S. – Mechanical Engineering, University of Wisconsin at Madison (1999)

Awards and Honors

• Best practitioner paper, 2008 Frontiers in Service Conference, Washington D.C, with Ying Tat Leung (IBM Research) and Wolfang Koenig (Goethe University Frankfurt).
• Selected participant for the 2007 ICIS Doctoral Consortium, Montreal.
• Outstanding Ph.D. Student Teaching Awards, Carlson School of Management, 2005-2006 and 2004-2005 academic years.
• Best Paper – Ethical, Legal, and Economic Issues in the Digital Economy Mini-track; Conference Best Paper Nomination – Internet and Digital Economy Track, 38^th Hawaii International Conference on System Sciences, Big Island, HI, January 2005.
• Carlson School of Management Dissertation Fellowship for 2007-2008, proposal ranked 1^st.
• Selected participant for the Big 10 Research Consortium, West Lafayette, IN, 2007.
• Research Grant from the Institute for Research in Marketing, Carlson School of Management, with Professor Shawn Curley, 2007-2008.
• Graduate Assistant, Information and Decision Sciences, University of Minnesota, 2003-2008.
• Graduate Assistant, Mechanical Engineering, University of Minnesota, 2002-2003.
• Dean’s List, University of Wisconsin-Madison, 1997-1999.

Relevant Work Experience

• IBM – Service Research Group Staff, Minneapolis, MN (2007-2008).
• IBM – Services Research Group Intern, Almaden Research Center, San Jose, CA (Summer 2007)
• Accenture – Telecom Industry Business Process and Technology Consultant, New York (1999-2002)

Professional Service

• Faculty recruiting committee, ISOM area, School of Management, George Mason University, 2008-2009.
• Assistant Ph.D. Program Coordinator, Department of Information and Decision Sciences, Carlson School of Management, 2005-2006.
• Ph.D. Information and Decision Sciences Student Representative, Director of Graduate Studies Committee, Carlson School of Management, 2005-2006.
• Served as assistant to the editors for the Fall 2006 Journal of Management Information Systems Special Issue on Competitive Strategy, Economics, and Information Systems.
• Ad Hoc Reviewer: Information Systems Research, Journal of Management Information Systems, Journal of Strategic Information Systems, Journal of Computing, Electronic Commerce Research and Applications, International Conference on Information Systems (ICIS), Hawaii International Conference on System Sciences (HICSS), INFORMS Conference on Information Systems and Technology (CIST), IEEE International Conference on Data Mining (ICDM), Workshop on Information Systems and Technology (WITS).
• Served as reviewer for the book: A. Gupta and G. Adomavicius (eds.) Handbooks in Information Systems Series: Business Computing, Elsevier, 2007.

Professional Memberships

• Association for Computing Machinery (ACM)
• Association for Information Systems (AIS)
• The Institute For Operations Research and the Management Sciences (INFORMS)